Who we are
Rumblenut Games Studio ("Rumblenut", "we", "us") is a studio that makes mobile games for Android and iOS. This policy applies to our website at rumblenut.com and to every game we publish. If you have a question about it, write to hello@rumblenut.com.
What this policy covers
- Our website, rumblenut.com.
- Our mobile games, starting with Heat City: Crime Survivors (see its section below).
- Messages you send us, for example for support.
It does not cover other companies' websites, apps or services that we link to or that run inside our games. Those have their own policies.
Information we collect
Information you give us
If you email us, we receive your email address and whatever you write in the message.
Information collected when you play
Depending on the game and your device settings, our games and the services they use may collect:
- Device and app information: device model, operating system and version, language, app version and a randomly generated install identifier.
- Game information: your progress, settings, in-game items and purchase history, and gameplay events such as levels played.
- Technical information: crash reports and performance data.
- Advertising identifier and approximate location: your device's advertising ID and a country or region worked out from your IP address. We do not collect your precise location.
Purchases
In-app purchases are handled by Google Play or the Apple App Store. They process your payment. We receive confirmation that a purchase happened, but never your card number.
How we use it
- To run our games, save your progress and restore your purchases.
- To show and measure ads, where a game includes them.
- To understand how players use our games, fix problems and improve them.
- To keep our games fair and secure, and to prevent fraud and abuse.
- To answer your messages and give support.
- To meet our legal obligations.
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: performing our contract with you (running the game you installed), our legitimate interests (security, fixing and improving our games), your consent where the law requires it (for example for personalised ads), and legal obligation.
Ads, analytics and other services
We use other companies to help us run our games. They may collect device identifiers and usage information and handle it under their own privacy policies. Each game's section below names the services it uses.
| Type of service | What it does | Typical information |
|---|---|---|
| Advertising | Shows ads and measures how they perform | Advertising ID, IP address, device and ad interaction data |
| Analytics | Helps us see how games are used | Device information, gameplay events, approximate location |
| Crash reporting | Finds and fixes bugs | Device information, crash logs |
| App stores | Distribute the game and process payments | Account and purchase information, handled by Google or Apple |
Your controls. You can reset your advertising ID or limit ad personalisation in your device settings. On iOS, look under Settings, Privacy & Security, Tracking. On Android, look under Settings, Privacy, Ads.
This website
Our website does not use cookies, analytics or advertising trackers, and it does not ask you to create an account. Its fonts and images are served from our own site. Like any website, our hosting provider may keep standard server logs (such as IP address, time and page requested) for security and reliability. When you click an email link, your own email app opens and nothing is sent until you send it.
Children
Our games are not directed at children under 13, or under 16 where local law sets a higher age. We do not knowingly collect personal information from children below that age. If you believe a child has given us information, email us and we will delete it.
How long we keep it
We keep information for as long as we need it to run the games, support you and meet legal obligations. After that we delete it or make it anonymous. Support emails are kept only as long as needed to deal with your request.
Your choices and rights
Depending on where you live, you may have the right to ask us to give you a copy of your information, correct it, delete it, restrict or object to how we use it, move it to another service, or withdraw consent you gave us. Residents of California and some other US states can also ask what we collect and opt out of targeted advertising.
To make a request, email hello@rumblenut.com and tell us which game you play and, if you can, the device model and any in-game ID so we can find your data. We will reply within the time the law allows. If you are in the EEA or UK and are unhappy with our answer, you can complain to your local data protection authority.
Uninstalling a game stops further collection by that game on your device.
Security
We use reasonable technical and organisational measures to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
International transfers
Our service providers may process information in countries other than yours. Where the law requires it, we make sure appropriate safeguards are in place.
Heat City: Crime Survivors
Heat City is a 2D survival action game for Android and iOS. It is in development and not yet released. This section is the privacy policy for the game and applies together with everything above.
Heat City is designed with progress that is saved for your account or device, optional in-app purchases (including one that removes ads), and ads that you can watch for rewards. When the game is released, we will list the specific advertising, analytics, crash-reporting and purchase services it uses in this section.
Heat City includes cartoon crime themes and is not directed at children.
Changes to this policy
We may update this policy as our games change. The effective date at the top shows the latest version. If we make a significant change, we will tell you on this website or in the game.
Contact us
Rumblenut Games Studio
hello@rumblenut.com